KCB Bank to Shutdown all Branches across the region for Three days to Permit System Upgrade


Kenya Commercial Bank will close its branches in the region for three days to upgrade its core banking system.

Branches in Kenya, Tanzania, Uganda, Rwanda, South Sudan and Burundi – the six core markets – will be affected.

The Bank has in a message to clients across the region said it will be closed from Friday to midnight Sunday and that services will resume next Monday.

“We are upgrading our banking system from 12th at 3pm – Sun 14th August 2016. We resume on 15thAugust, 2016″.

But it noted in a statement on Monday: “All ATM, KCB M-Pesa, Point of Sale (POS) payments and mobile banking via*522# will be available over the weekend.”

The upgrade is aimed at providing customers with a simpler and enhanced banking experience.

The core banking system is the software used to support a bank’s most common transactions.

Some of its elements include making and servicing loans, opening new accounts and processing cash deposits and withdrawals.

Credit: The Star